Latest Insights

Insights > Tips and tools
Need Help Paying Your Bill? We’re Here to Help
03/10/2021

We are here to help you if you’re struggling to pay your bill. Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.

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Insights > Tips and tools
Need Payment Help? Take Advantage of Payment Arrangements
01/21/2021

Entergy New Orleans has implemented an enhanced customer assistance plan to support you in managing your electric and gas bills.

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Insights > Our future, People power, Giving back, Storms
Silver Linings: Not All of 2020 was Under a Storm Cloud
12/14/2020

The year 2020 will live in infamy thanks to the many storms, both literal and figurative, that we’ve all had to weather. A pandemic, social injustices, political divisiveness and natural disasters, including a record-breaking hurricane season, can easily overshadow even the best of times. But it’s important not to let trauma cloud our memories and to look for the bright spots in 2020 as we hope for a better year ahead. In that spirit, here are our favorite memories and accomplishments of 2020.

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Insights > Tips and tools
Need Payment Help? Take Advantage of Payment Arrangements
11/17/2020

Given the economic effects of the pandemic, Entergy Mississippi suspended customer disconnections for non-payment of bills or for past-due amounts in March. During this time, the company implemented an Enhanced Customer Assistance Plan that provides new flexible options to extend time to pay. Under this plan, any customer with financial hardship can take up to twelve months to pay a current bill and/or unpaid balances.

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Insights > Tips and tools
Need Payment Help? Take Advantage of Payment Arrangements
11/17/2020

Given the economic effects of the pandemic, Entergy Texas has implemented an Enhanced Customer Assistance Program to assist customers with past due balances.

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